1 comment
Not resolved

Purchased 2 chairs and sofa bed 2014/09 along with the warranty.W/in 2 yrs one of the chairs had a rip in the fabric.

I live alone, no grandchildren yet and no pets but zucora said they wld not repair, problem was due to wear and tear. Very disappointed in the quality lazy boy has always professed. I believe the material was either inferior or the application was stretched too tight. Contacted store I purchased from and they repaired as long as I dropped off, p/u and paid for the material.

So if u r buying furniture to sit in a room go with lazyboy, but if u plan on sitting or laying on then I would recommend Leon's one The Brick.Allana Kaiser

Review about: Repair To Charlotte High Leg Chair.

Review #960915 is a subjective opinion of a user.

Customer service
Not specified
Reason of Review / Monetary Loss Warranty issue / Not specified
Preferred solution Not specified

Had an Experience with Lazboy?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Monroe, Michigan, United States #1256613
Lazboy Verified Representative
Thanks for reaching out to us about your furniture. We're so sorry for your frustration regarding the fabric ripping. Our team would love the opportunity to further investigate!
Please send an email to socialsupport@la-z-boy.com with your name, telephone number, address, and retailer’s information. Please include review number 960915 in the subject line.
La-Z-Boy Incorporated

You May Also Like

"Bought Lazy-Boy recliner 4 years ago, we are snowbirds so actual use 20 months, contacted Customer service and went through the motions with them. The problem is the dye was..." Read more
"I purchased a leather reclining sofa and chair set in February 2016. From then until now, your customer service has been called to our home 4 times! There..." Read more
"I paid $2966.01 for two custom made couches (one sofa and one smaller loveseat) at La-z-Boy Furniture Galleries, 7087 Academy Blvd Col. Springs CO 80920, on January 16, 2016. ..." Read more
"I am not going to type out the entire story as it has been going on since 11-2014. The bottom line is the "premium fabric" the salesperson gushed over is..." Read more
"I was lured into buying a couple of this guys books and videos for some slick marketing. The books were badly written. I would say barely readable. The videos were..." Read more
"Retreat leader Johannes Maasland of Earth Connection Portugal threatens to kill a Spiritual Master or to cripple him and put him in a wheelchair Caution is advised with this individual..." Read more
"I ordered a smart bracelet and when it arrived I just put it in my brothers gift bag to be sent for his birthday. When he opened it a couple..." Read more
"If I could rate this florist company a 0 I would. This place is a scam o order my God mother a beautiful arrangement on yesterday I paid $15 to..." Read more