Lazboy - Very bad value

68 of 666 Lazboy reviews

We thought that the expensive leather construction was the way to go.

On the left seat of the sofa, the thread wasn't pulled as tight as on the right seat.This resulted in the thread starting to loosen in the seam.

When we spoke to the staff at the store where purchased they said we could have a technician check it for a minimum $60 and $90 per hour.

By no means deal with this company! Costco carries good similar items and a far superior warranty.

Sam Levitz also has a much better value.We were warned by two others but went ahead thinking "more expensive=better product"..

This review is a subjective opinion of a user.
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Reason of review:
Bad quality
Product or service
Briggs Power Love Seat
Review category
Furniture and Decor
review #944209
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68 of 666 Lazboy reviews

Nov 04, 2016 #1236488 Monroe, Michigan, United States

Lazboy verified representative

Hi there,
Thanks for taking the time to contact us regarding the thread starting to loosen in the seam on the left side of your leather sofa.
Our team would love the opportunity to further investigate your situation. Please send an email to with your name, address, telephone number and retailer's information. Please include review number 944209 in the subject line.
La-Z-Boy Incorporated

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