I purchased a LayZ Boy rocker because of the warranty.I paid the BIG BUCKS thinking that if anything breaks, they would take care of it.
That is not quite true. Since I purchased the chair 6 years ago, I have had it break 4 times. To have it repaired it cost me $90 for a repairman to come to my house (bolts break off). If the repairman couldn't repair it at the first visit, it would cost me $90 each time he returned.
I was not given the choice to bring it to the store for repair. I could get a new chair somewhere else every 2 years with the money it cost me to have it repaired.
I will never purchase from this company again and I will not recommend anyone else buying their product.
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